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Javelin Strategy & Research's reputation as an research based independent research and advisory firm is a discriminating factor to elevate our clients' product, service or technology offering. These highly topical and customized whitepapers help elevate our clients' brand recognition and value.
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Rising Threats: How Identity Fraud Affects the Digital Channel
- Whitepaper
- Date: July 13, 2022
- Author(s): John Buzzard
- Research Topic(s): Fraud & Security, Fraud Management
This report, sponsored by FIS, will examine how identity fraud affects digital channels. The compilation of issues ranges from the ever-changing regulatory environment to how financial institutions deal with the increasingly sophisticated financ...
Customer Experience: Is There Room for Empathy?
- Whitepaper
- Date: July 7, 2022
- Author(s): Suzanne Sando
- Research Topic(s): Fraud & Security, Fraud Management
This report, sponsored by Iris® Powered by Generali, explores the impacts of identity fraud on consumers and how significant the client experience is in customer retention and new growth. This report is derived from the 2022 Identity Fraud Study...
New-Account Fraud: A Threat Down Every Avenue
- Whitepaper
- Date: June 9, 2022
- Author(s): Suzanne Sando
- Research Topic(s): Fraud & Security, Fraud Management
This report, sponsored by BioCatch, explores the real-life risks and impacts of new-account fraud on financial institutions and consumers. This report is derived from the 2022 Identity Fraud Study: The Virtual Battleground, published by Javelin ...
The Power of One: Reducing the Impact of Identity Fraud
- Whitepaper
- Date: June 9, 2022
- Author(s): John Buzzard
- Research Topic(s): Fraud & Security, Fraud Management
This report, sponsored by Neustar, a TransUnion company, explores identity fraud and the necessary steps business enterprises must take into consideration as a means of streamlining the authentication process while also improving the overall cli...
2022 Identity Fraud Study: The Virtual Battleground
- Whitepaper
- Date: March 29, 2022
- Author(s): John Buzzard
- Research Topic(s): Fraud & Security, Fraud Management
Javelin Strategy & Research, in its 19th year of putting together studies of identity fraud, sees such crime as a growing infiltration into financial services. Whether it’s traditional identity fraud—involving the use of personal information for...
Real-Time Payments: An Urgent Priority for Financial institutions
- Whitepaper
- Date: November 30, 2021
- Author(s): Daniel Keyes
- Research Topic(s): Digital Strategy & Experience, Tech & Infrastructure
Real-time payments, which transfer funds almost instantaneously, are opening new opportunities for FIs to provide consumers with greater financial control and confidence. These are pivotal times, and FIs are squandering their advantages over no...
Child Identity Fraud: A Web of Deception and Loss
- Whitepaper
- Date: November 2, 2021
- Author(s): Tracy Kitten
- Research Topic(s): Fraud & Security, Fraud Management
Child identity fraud costs U.S. families nearly $1 billion annually. It affects one out of every 50 children and takes parents and guardians a tremendous amount of time to resolve. Although child ID theft and fraud are not new, the topic has tak...
A Roadmap to Best-In-Class Authentication
- Whitepaper
- Date: October 12, 2021
- Author(s): Suzanne Sando
- Research Topic(s): Fraud & Security, Fraud Management
This report, sponsored by Visa, explores the path from simple authentication to best-in-class authentication. The ultimate goal is to provide Visa’s e-commerce partners with the best path to minimize friction to preserve the customer experience...
Identity Fraud: Susceptibility is not Specific to Age
- Whitepaper
- Date: October 7, 2021
- Author(s): John Buzzard
- Research Topic(s): Fraud & Security, Fraud Management
This report explores the risk that identity fraud scams have on U.S. adults aged 50+. As criminals pursue multiple targets in their quest to steal personally identifiable information, there is a complete lack of regard for the person who loses...
Fraud-Prevention Education: A Positive Customer Experience
- Whitepaper
- Date: October 5, 2021
- Author(s): Tracy Kitten
- Research Topic(s): Fraud Management, Fraud & Security
This report, sponsored by Iris Global Identity & Cyber Protection, powered by Generali, explores the impact identity fraud has on the customer experience, highlighting how and why customer education about fraud prevention and a well-defined id...
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